Ten Commandments for Difficult Conversations

Ten Commandments for Difficult ConversationsMichael ZigarelliClick here for a printer-friendly (original source) of this article.I. Pray for Inner Peace“Do not be anxious about anything, but in everything, by prayer and petition, with thanksgiving, present your requests to God” -(Philippians 4:6)II. Don’t Assume Their Motivation“The purposes of a man’s heart are deep waters, but a man of understanding draws them out” -(Proverbs 20:5)III. Deal with the Problem Quickly“Do not let the sun go down while you are still angry” -(Ephesians 4:26)IV. Deal with the Problem Privately“If your brother sins against you, go and show him his fault, just between the two of you” -(Matthew 18:15)V. Listen Before Answering“Be quick to listen, slow to speak, and slow to become angry” -(James 1:19)VI. Tame Your Tongue“Reckless words pierce like a sword, but the tongue of the wise brings healing” -(Proverbs 12:18)VII. Ignore Petty Insults“A fool shows his annoyance at once, but a prudent man overlooks an insult” -(Proverbs 12:16)VIII. Seek a Win-Win Solution“Look not only to your own interests, but also to the interests of others” -(Philippians 2:4)IX. Try Forgiveness“Forgive, and you will be forgiven” -(Luke 6:37)X. Repay Evil with Good“Bless those who persecute you…overcome evil with good” -(Romans 12:14, 21)via Christianity 9 to 5 - Practical resources for living your faith at work.